Community Homepage
Discussions
Categories
Quicken for Mac
Quicken Lifehub
Quicken Mobile
Quicken on the Web
Quicken for Windows
Support
Quicken Classic
Quicken Simplifi
Getting Started
Community Training FAQs
Using and Improving the Community
Connect and Engage
Announcements & Alerts
Announcements
Alerts, Online Banking & Known Product Issues
Product Ideas
Beta
Home
Quicken Classic for Windows
Signing in, Passwords, and Activation (Windows)
Renew subscription amount not disclosed
cookseyfamily
Anyone else go to renew with the black Friday/cyber Monday discount and get charged the regular amount WITHOUT your authorization? Literally showed the discount amount the entire time, even after I signed in. But my credit card shows that the regular amount was actually taken out. Customer service confirmed that they charged the higher amount. Very frustrated. I would post screenshots here if I could figure it out. I wasn't planning on renewing until I saw the discounts. I do not want it anymore with this deceitful tactic.
Find more posts tagged with
Accepted answers
All comments
retird
Don't they have a 30 day money back guarantee?
NotACPA
@cookseyfamily
Can you post the screenshot or the URL of what you saw?
Because, frequently, Q offers discounts for "New Subscribers Only" ... and since you were renewing, you didn't qualify.
I'm wondering if this is what happened.
Quick Links
All Categories
Recent Posts
Activity
Unanswered
Best Of
