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Investing account is not showing register view choice - how to fix?

LyndaF

Have used Q for decades, never had this happen before, and can't find a fix.

Only affecting one account.

Only view I can get for this account is the display w/4 boxes: Total Value, Top Movers, Portfolio by Security & Value Over Time.

Other investment account registers still coming up as they normally do.

How can I get the single account register to display (like it always has before today)?

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Jim_Harman

Sometimes a Quicken update switches one or more investing accounts to "Simple" mode.

For each affected account, click the gear at the top right, pick Edit account details, and select Complete in the Tracking Method box.

Then if you don't want to use Simple mode for any of your accounts and to help prevent this from happening again, go to Edit > Preferences > Investment transactions and un-check the Enable Simple Investing box.

LyndaF

Thanks Jim, that fixed everything! You help is very much appreciated. I've encountered many hiccups over the years, but this was a new one for me. All good now.

QKen

Thanks for the info....Why would Quicken do this? I didn't realize this happened and have to go back and manually fix weeks of transactions. This is not the first issue with Quicken downloads recently.....so frustrating. Thanks again for the info.

Jim_Harman

QKen said:

Thanks for the info....Why would Quicken do this? I didn't realize this happened and have to go back and manually fix weeks of transactions. This is not the first issue with Quicken downloads recently.....so frustrating. Thanks again for the info.

It's a bug. It would be a good idea for you to contact Support and let them know what happened, so this issue will stay on their lots of things to fix.

Rocket J Squirrel

Jim_Harman said:

this issue will stay on their lots of things to fix.

I think you meant "list", but that's an appropriate Freudian slip.