Can no longer Copy and Paste using ctrl C and ctrl V

Scott McCallum

i have used Quicken for years. Just recently, I can no longer copy and paste text using ctrl C and ctrl V. Not sure why it just stopped working. Quicken is the only software that I can no longer do this with. Ctrl C and Ctrl V works in all other software programs.

UKR

And now the $64 question: Who's raining on your parade and how do you find the culprit?

What do you need to do to make it work again? Just shut down Quicken, wait 30 sec. and restart it? Reboot Windows? Something else?

Are you running any kind of software that might interfere with keyboard settings, e.g., graphics intensive computer games?

Jim_Harman

Go to Edit > Preferences > Setup and set the Keyboard mappings to Windows standard.

Does that fix it?

Scott McCallum

It was already set up to Windows Standard. I changed it to Quicken Standard just to see and it did not work. I changed it back to Windows Standard and still does not work.

Scott McCallum

When I use the copy and paste feature in the Edit menu in Quicken I am able to copy and paste. When I use the Ctrl C and Ctrl V on the keyboard it does not work.

UKR

Are you using a Windows PC or are you using a Mac running Windows and Quicken for Windows under Parallels (or some other VM)?
In the latter case, check the VM configuration to ensure that all CTRL- keystrokes are passed thru to Windows unaltered.

Scott McCallum

Using Windows PC. I could use Ctrl C and Ctrl V up until a week ago in my Quicken software. I have not updated any software or changed configurations on my laptop, Ctrl C and Ctrl V works on every other software program such as MS Office, email, etc.

Dan123456789

The same thing occasionally happens to me. Sometimes Ctrl C and Ctrl V work, sometimes they don't.

UKR

And now the $64 question: Who's raining on your parade and how do you find the culprit?

What do you need to do to make it work again? Just shut down Quicken, wait 30 sec. and restart it? Reboot Windows? Something else?

Are you running any kind of software that might interfere with keyboard settings, e.g., graphics intensive computer games?

Scott McCallum

Thank you UKR. I had previously shut down Quicken and restarted and that did not work, but when I shut down and rebooted Windows, now I am able to copy and paste using the Ctrl C and Ctrl V keyboard functions. Who would have thought.

Scott McCallum

Not sure what the root cause is that caused the issue, but by shutting down Windows and rebooting my computer, I am now able to copy and paste text in Quicken using the keyboard.