Download issue with Quicken Software

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Coco5716
Coco5716 Member ✭✭
edited February 2023 in Errors and Troubleshooting (Windows)
I have been experiencing downloading issues with many of my banks data like Citibank, capitalone, Barclay, American Express and etc. Not all the data are downloaded. One day it works and another it wouldn't. This seems to be a known issue for many months for Quicken. However, Quicken hasn't sent any communications out to any of their customers. My concerns is that this issue is unknown to everyone and customer data is slowly getting corrupted and at some point it would be to damage to worth continuing using Quicken. I'm a 30+ year quicken user so I have a very good understand with the quicken products.
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  • Coco5716
    Coco5716 Member ✭✭
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    The data issue started around October 2022
  • splasher
    splasher SuperUser ✭✭✭✭✭
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    Contact Quicken Support

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • mwyackira
    mwyackira Member ✭✭
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    Since the beginning of the year, I can’t download any Barclays accounts from Quicken and I can’t download from the website into Quicken.
  • splasher
    splasher SuperUser ✭✭✭✭✭
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    mwyackira said:
    Since the beginning of the year, I can’t download any Barclays accounts from Quicken and I can’t download from the website into Quicken.
    Same advice I gave to Coco5716 applies.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

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