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This discussion was created from comments split from: Cannot download new transactions from Schools First Credit Union.


  • Jerry Worden
    Jerry Worden Member ✭✭
    edited December 2022
    I have had download operations with my credit union for years. Now, all attempts to update, add accounts, "reactivate", etc. are met with failure and a "CC-501" message. Can't add a n ew account or update the "old" ones. [Removed - Off Topic]
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Jerry Worden,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please review this support article regarding error CC-501.

    As stated in the article, you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files, and will likely be required to file an escalation in order to have it successfully resolved.

    Please, click here to review Quicken Support's hours of operation.

    -Quicken Anja
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This discussion has been closed.