Store cards at Synchrony Bank

rminnich

None of my store cards at Synchrony Bank will download with express connect. I have disabled online services for them. When I try to add them, I get an error stating the log in information is incorrect. The URL in fidir.txt all reference http://www.syncbank.com

This appears to be incorrect for the store cards. This also leads to the indicator that there is an improved connection method available.

I'm limited to exporting transactions from the web sites.

Quicken Jared

rminnich said:

None of my store cards at Synchrony Bank will download with express connect. I have disabled online services for them. When I try to add them, I get an error stating the log in information is incorrect. The URL in fidir.txt all reference http://www.syncbank.com

This appears to be incorrect for the store cards. This also leads to the indicator that there is an improved connection method available.

I'm limited to exporting transactions from the web sites.

Hello @rminnich,     

I am sorry about these problems with online banking services. Thank you for letting us know about this here on the Quicken Community.

Am I understanding that the URL listed in the Add Account window for the Synchrony Bank account(s) is incorrect? If so, take a look at the Support Article linked here.  Also, is there any way you could provide screenshots of the message regarding improved connection methods you're seeing in Quicken - with personal information redacted as necessary? You can follow the steps explained in this FAQ in order to do this. Also note that you may drag and drop your images into your comment in order to submit images, as well.

I look forward to your response. 

Thank you,

Quicken Jared