Quicken Fails to Open After Update

Chieftom

When I opened Quicken Premiere today it did an update and since then quicken will not open. I have rebooted.

Quicken Jared

Chieftom said:

When I opened Quicken Premiere today it did an update and since then quicken will not open. I have rebooted.

Hello @Chieftom,   

I am sorry about these issues with launching the program. Thank you for letting us know about this here on the Quicken Community.

You may try uninstalling the Quicken software using the steps listed in this Support Article, then deleting Quicken from the Program Files (x86) folder. You may then reinstall the software after following those steps using the steps listed here. 

Let us know how this works. 

Thank you,

Quicken Jared 

James MacMillan

I have the same problem. After an update the program will not open. The reinstall option seems onerous. Do I have to do it this way?

UKR

James MacMillan said:

I have the same problem. After an update the program will not open. The reinstall option seems onerous. Do I have to do it this way?

Quicken crashes, hangs or loops at startup?

Please try this:

• Reboot Windows.
• Close Quicken (or do not start it at all).
• Use Windows File Explorer to locate and rename your current Quicken data file. For example, if it's called Qdata.QDF rename it to QdataX.QDF
  Usually your file is located in your C:\Users\_your_username_\Documents\Quicken folder.
• Having done that start Quicken as usual from the Start Menu or Desktop Quicken icon.
  If Quicken cannot find your current data file during startup it should just simply load the program and give you either a nearly blank menu screen or one that has options to start as new user, restore from backup, etc.
• If you get to this point without Quicken crashing
• click on File in the Menu bar. Select the Validate function. Select the renamed Quicken data file and see if Quicken can access and repair it.
• If the data file is beyond repair, try to restore your data file from the most recent Manual or Automatic backup. Go back to restoring successively older backups until you find a file that works
  https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

• If you can't get Quicken to start at all,
• uninstall Quicken using this procedure:  https://www.quicken.com/support/how-do-i-uninstall-quicken-windows
• Now please open Windows File Explorer and navigate to This PC > C: Drive > Program Files (x86) and delete the folder titled "Quicken"
• When done, reboot your computer and then reinstall Quicken from  your account at quicken.com or your installation CD or saved downloaded installation file and allow it to update to the latest available patch release level.

CWL7454

After extracting files it opens a window which has 2 steps; which you cannot bypass or uncheck step 1.: uninstall previous version of Quicken - which you were told to do in troubleshooting and step 2 is install & update. Stops during step 1uninstall because there is now no previous to uninstall. Why can't I just download the file? The patch was no help.

Greg_the_Geek

I would suggest using the Revo Uninstaller Free portable version (https://www.revouninstaller.com/start-freeware-download-portable/) to clean up the failed Quicken installation and then reinstall.