One Step Update has stopped working as of this morning

Jimmkjr

currently on version (see attached) and all of a sudden this AM, one step update has stopped working (just spins). have to go into task manager and kill the process to get out of it. Tried many of the items mentioned in previous posts, but nothing works. What is going on?

Boatnmaniac

Hi @Jimmkjr .  There is a server issue either at Quicken or at Intuit (the aggregator) that is causing this.  There are a couple of Alerts posted about this:  

• NEW! 1/2/23 One Step Update delays
• NEW 1/2/23 Various banks - CC-501/Error 101; slowness in account updates
  

There are a lot of other posts about this starting from early this morning.

BTW, OSU will eventually complete but all EWC and EWC+ accounts have been returning CC-501 error code.  For me, OSU will finally complete on it's own (without resorting to Task Manager to force close it) after about 70 minutes.

Quicken has said there are teams working this but quite frankly since this is a national holiday I'm guessing they have had only a skeleton crew available for it.  We probably won't see this fixed until sometime tomorrow.

Craig B.

NEW 1/2/23 Various banks - CC-501/Error 101; slowness in account updates

Check Quicken Community at https://community.quicken.com/discussion/7926584/new-1-2-22-various-banks-cc-501-error-101-slowness-in-account-updates/p1?new=1

Boatnmaniac

Hi @Jimmkjr .  There is a server issue either at Quicken or at Intuit (the aggregator) that is causing this.  There are a couple of Alerts posted about this:  

• NEW! 1/2/23 One Step Update delays
• NEW 1/2/23 Various banks - CC-501/Error 101; slowness in account updates
  

There are a lot of other posts about this starting from early this morning.

BTW, OSU will eventually complete but all EWC and EWC+ accounts have been returning CC-501 error code.  For me, OSU will finally complete on it's own (without resorting to Task Manager to force close it) after about 70 minutes.

Quicken has said there are teams working this but quite frankly since this is a national holiday I'm guessing they have had only a skeleton crew available for it.  We probably won't see this fixed until sometime tomorrow.

dmgonzales

6pm West coast time, still down.

fireschock

Well done Quicken team on keeping everyone updated via multiple streams including an in APP link to `https://community.quicken.com/discussion/7926584/new-1-2-22-various-banks-cc-501-error-101-slowness-in-account-updates/`

vmr357

One Step update will work, but not until I reactivate my account. This is after I've unlinked and relinked the online connection.