Pending transactions feature

karenoden

I like it configurable where I can turn if I want pending transactions downloaded or off if I don't want to. This pending transaction is a total hassle that screws up my balances. I cannot reconcile because the balance will be off because it pulls in pending transactions. So I have to enter a "fake" transaction in order to reconcile and then delete it the next day.

Chris_QPW

Well, in my opinion their attempts at this so far prove that they can't do it right and should have never attempted it.
They should have sticked to the rule that pending transactions are never downloaded and never in the online balance.

But it is also clear they aren't going to listen to that and from time to time turn it on and make more attempts to get it to work.

From what I have seen the problem is that their system is so complicated that there are always unintended consequences.
From just the short times that it was on I can tell that using Sync to Mobile/Web affected the results.  And then there were people getting strange mixes of old pending transactions and mixed-up balances.  The very fact that when you look at what people were reporting was all over the place, nothing consistent, tells me that there are lots of things that they don't understand and haven't got right.

karenoden

Instead of trying to implement a new feature, how about fixing the glitches of what you already have implemented? The constant blurping of the screen for example. Or how about you finally get the connection to Amazon working again? According to Amazon you are supposed to work together with them to get this going again. Since many months I have to manually download transactions from the Amazon Charge card and then manually import them into Quicken. Or how about you move into the 21st Century and create a 64-bit version of Quicken? Ever since the split from Intuit this program has gone into the crapper. Take this from a software engineer, never seen so bad programming. The company that I work for would have already fired some of your software developers. And internal QA seems to be non-existing. You fix something and that breaks something else. Do you not keep track of your code?????

Chris_QPW

@karenoden I agree with most of what you have said except I don't believe that they should try to build a 64-bit version of Quicken or "modernize" it for that matter.

First off, a 64-bit version of Quicken would do nothing for it.  Quicken doesn't use the memory it has and that's all a 64-bit version would add, the ability to access more memory.  What's more it is almost guaranteed that Quicken has core libraries that are unsupported and are 32-bit only, which would mean almost a total rewrite of Quicken Windows which would be a total disaster.  As for "modernizing" Quicken they have already been at that for years now.  And almost every time they change something the users hate it.  Put another way, their concept of "modern" isn't what Quicken users consider it to be.  That is why when surveyed years ago and asked if they wanted Quicken modernized, they answered yes overwhelmingly, but when they started implementing it people overwhelmingly hated the changes.

People have to realized that Quicken Widows is going on 40 years is never going to be a "21st century program", its best case is limping alone just trying too not be completely obsolete.  And the financial institutions might even put the nail in that or just the user base that don't want a Desktop personal finance program.

karenoden

I work for big, multinational software company and we have tons of software products. Our programs are always updated and we don't use the excuse of "oh, this software is already 40 years old so it will never be a 21st century product". Our developers in combination with detailed sessions between product management, product development and a selective representation of customer advocates always ensure that it is compliant with the latest regulations and that it remains a product compatible with competitors software products. Otherwise we would long be out of business.

Chris_QPW

Whereas Quicken Inc is tiny company without those resources and the existing fact that their code is what it is.  They can't magically go back and make the past developers keep it up to date. They have to deal with the current realities that it is messed up code that almost no developer would like to work on.