Why are interest deposits in investment account not reflected in cash balance?

woodsonc1461
woodsonc1461 Quicken Windows Subscription Member ✭✭
edited February 2023 in Registers & Transactions (Windows)
I am suddenly experiencing problems when entering interest payments in an IRA account. I enter the deposit but the amount shows N/A and it is not added to the balance in the account. If I click on the entry it shows the correct information but it isn't reflected. The help file said this could happen if you have placeholders in the account but there aren't any.

Answers

  • Jim_Harman
    Jim_Harman Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited January 2023
    Have you made Placeholders visible by going to Edit > Preferences > Investments and making sure Show hidden transactions is selected?

    With this problem, the placeholder will be at a later date than the transaction you are entering.
    QWin Premier subscription
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