"Only the latest version of a file can use Quicken Cloud."

galojah
galojah Quicken Mac Subscription Member ✭✭✭
Well this is frustrating. I keep getting this alert. Over and over.  I try all three options. Doesn't solve it. I try to go to turn off web-sync and to even get to this setting, this alert keeps coming up.  So, my accounts aren't syncing and I can't get around it. 


Answers

  • galojah
    galojah Quicken Mac Subscription Member ✭✭✭
    I can select any of these options... and the error still keeps popping up. My Quicken is rendered useless right now. 
  • galojah
    galojah Quicken Mac Subscription Member ✭✭✭
    It is in my Google Drive folder, but it is not opened anywhere else. I only have one instance of Quicken for Mac.
  • galojah
    galojah Quicken Mac Subscription Member ✭✭✭
    Thanks, I'll give that a try.
  • Blastphemy
    Blastphemy Quicken Mac Other Unconfirmed ✭✭✭✭
    I don't have my file in Google Drive or anywhere "in the Cloud," but I get that error message from time to time as well. It almost always happens when I take my "real" QMac2023 file, copy it, rename it, and then open it in QMacBeta. Either I get that alert in the beta version of QMac or I get it in the production version. Regardless, all I usually have to do is click on "Reset Quicken Cloud" and it solves the problem temporarily. But if I then open the beta app again before it updates to a newer version than the production version, I'll get the Quicken Cloud alert again each time I open my "real" file in the production version.

    Not sure if any of that helps. I definitely don't want to give you advice on how to resolve your issue since it could result in data loss, but I thought this little bit of information might be useful.
  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta
    edited January 2023
    @Blastphemy In the File menu of the beta software there's a "Prepare file for beta testing" option that creates a new Quicken Cloud account for the file so you don't get these errors.
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