Unable to Install the Current Mondo Patch due to Windows Username embedded “space”(edit)

HJR

When I attempt to run the current mondo patch I get error shown in the attached file.

I turned off Windows Virus protection to no avail.

Anyone have any suggestions or know what this error means?  

Thank you
   -- Howard

Greg_the_Geek

Patch Error: Unable to check for updates, the server file failed to load (quicken.com)

HJR

Thank you, I saw that but since the details for the error were different I didn't try it.  I gave it a try and it worked.  Does anyone know why?  

UKR

The problem is that the username portion in your system contains your full name, with an embedded space. When building the path to your Temp folder, this space causes a syntax error (as shown). This seems to be a holdover from old Windows systems using "Documents and Settings\<username>\" paths with a full username. Newer Windows setups use only a single username.
So, creating a new Admin account in Windows (one that uses only a single name) bypasses the issue.

Changing the TEMP and TMP path to a newly created folder, e.g., C:\Temp, would also bypass the problem.
As would, but I don't know how to do it, changing your Windows setup username portion to a single name.

HJR

Thanks again. I appreciate your help as well as the explanation.