MarkinGA said: I am running Quicken version R47.11, Build 27.1.47.11 I had an auto loan for GM Financial configured in my Quicken that was working perfectly fine when downloading updates. Recently GM Financial changed their login process requiring Multi-Factor Authentication. The username email they required also changed. I wasn't able to just change my username in Quicken's password vault so I've been trying to add a new loan using the new login and I keep receiving the same error message which I've attached here. There is no disclaimer or pop-up they're looking for me to acknowledge when I log in to my GM account using a browser. I suspect their new multi-factor authentication which makes you enter an additional 6 digit code as part of their login process is something Quicken hangs on. Please address this issue.
MarkinGA said: I did try the article steps, Quicken still faults when adding the loan. When I logged in to GM's website I had to go through the 2nd step authentication entering the 6 digit code that was texted to me. It did ask if I wanted it to "remember this device" which I told it yes so now it doesn't ask for the code again when logging in from the same browser but that appears to only be for the browser not anything else including Quicken. As for the vault editing, when I went to the vault it looked like the attached except there was a third account for GM Financial with it's login name and Password not required in the stored password column. When I selected that line with the mouse all of the Add, Change, Delete buttons greyed out unavailable just as in the photo. When I told it to stop online updating that account it removed that line from the vault.
