Morgan Stanley Client Serv accounts

KansasBBQKing

I have a Morgan Stanley Client Serv account. I am unable to find the morganstanleyclientserv.com domain to add the account. When I add just morganstanley.com I get the "cash" accounts.

Does anyone know how to get the Morgan Stanley Client Serv accounts?

Quicken Jared

KansasBBQKing said:

I have a Morgan Stanley Client Serv account. I am unable to find the morganstanleyclientserv.com domain to add the account. When I add just morganstanley.com I get the "cash" accounts.

Does anyone know how to get the Morgan Stanley Client Serv accounts?

Hello @KansasBBQKing,    

We are sorry about this issue with missing connection options. Thank you for inquiring about this here on the Quicken Community.

Just so I am clear, is the URL appearing incorrectly when you search for the 'instance' of Morgan Stanley related to the Client Serv accounts in the Add Account window? If so, and if you haven't already, read through the Support Article provided here, as it may be helpful.

Let us know if that helps.

Thank you,

Quicken Jared 

KansasBBQKing

Hey Jared, I don't think the support article applies. Not sure how to describe it. We have a Morgan Stanley account, but it's not the standard account type. We use https://login.morganstanleyclientserv.com/ux/ to login vs. MorganStanley.com.

I have also reached out to our financial planner to see if they support Quicken. I was able to log into [Removed - 3rd-Party Software] properly. And I assume it will work here.

lhossus

KansasBBQKing said:

I have a Morgan Stanley Client Serv account. I am unable to find the morganstanleyclientserv.com domain to add the account. When I add just morganstanley.com I get the "cash" accounts.

Does anyone know how to get the Morgan Stanley Client Serv accounts?

What you want is Morgan Stanley Wealth Management.