Trying to update my software to either 6.12.0 or 6.12.01

cbellaustx

I am running macOS Monterey Version 12.6.3 on my iMac (Retina 5K, 27", Late 2015).

I am trying to get my Quicken version 6.11.3 to update to either 6.12.0 or 6.12.1.

When I "Check for updates" on Quicken, it states that I am using the latest version 6.11.3 (however, I know that this is incorrect because the software on my laptop updated).

I have deleted the application from the Application folder and then rebooted my computer. When I log into Quicken.com, on My account page, I click on "Access Your Apps", and then download the application. It installs 6.11.3 and when I click "Check for updates" on this newly installed application, it says "I'm running the latest version 6.11.3".

I have run out of options that were posted previously. Please advise.

cbellaustx

Nevermind. I went to the Quicken.com site and clicked on "Support". I downloaded a new version of Quicken for Mac from this site instead of "My Account". This version after installation prompted me to update to 6.12.1. So my issue is resolved.

jacobs

In Quicken, try File > Sign Out. Then do File > Sign In. Then check for updates again to see if it will install 6.12.1.