Cannot sign into Dillards

System

This discussion was created from comments split from: Downloading Dillards Credit Cards (AE and Regular Charge accounts issued by Wells Fargo).

Terry Chisholm

Same here. Using Q-Win, no pictures.

Quicken Anja

Hello @Terry Chisholm,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

Please be aware that your comment was split into a separate discussion as you originally posted in a Mac thread instead of Windows.

Due to this, we will need some additional information in order to better assist you further. Could you please elaborate and provide further details on what exactly is occurring? Are you trying to connect an account already set up or trying to add a new account? And are you receiving any specific error code(s) and/or message(s) that you can provide us with here, please?

Thank you!

wmtowles

Trying to add dillards account. Quicken server issue. Message says "not my fault - try again later."

Quicken Anja

Hello @wmtowles,

Thank you for reaching out to the Community and adding to this discussion to tell us about your issue, though I apologize that you are experiencing this.

If you haven't already please take a moment to review this support article regarding the error you described.

As stated in the article, you will need to contact Quicken Support directly for further assistance as our support agents will need to collect and review your log files and may likely be required to file an escalation in order to resolve.

We apologize for any inconvenience! Thank you.