Quicken is subtracting credit card charges from the balance, should be adding to balance due
Something changed with adding a new credit card some months ago. Now when a Chase card charge is downloaded and accepted, the charge correctly appears in the charge column, but it is then subtracted from the balance column rather than adding it to the balance which is what I will need to pay Chase. When I go to edit this account under "general" I see type as "credit". correct. This is an error Quicken is making. I can find no way to correct this. Nor could customer support late last year. Now, I am trying again. Has someone encountered this problem? and what was the solution?. Chase is correctly downloading the charges as a positive number but then subtracts it from the ongoing balance due.
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