I am using Quicken 2017 Deluxe on Windows 10. When I go to exit Quicken, more time than not, the software screen turns blue and hangs there.
At this point, to close Quicken, I hit the ctrl/alt delete keys to enter Task Manager. Task Manager shows the status of Quicken as “Not responding”. I then highlight the Quicken line and click on “End task” to close Quicken.