Please take a look at Tools Menu / Category List and make sure that none of the above categories are marked as "Hidden". Quicken likes to create built-in, required categories (mostly the ones which begin with an _underscore character) and mark them as "hidden". Unhide the ones you will need to use
Welcome to the wacky world of Quicken for Windows. Please read this for more information, some videos and a list of resources to help familiarize yourself with Quicken:https://www.quicken.com/quicken-tipshttps://www.quicken.com/complete-guide-getting-started-quicken-windows
Quicken Help! (Quicken for Windows) If you're unsure about how to do something, you can find more information about a specific task, function, feature or report in Quicken Help. To access Quicken Help simply press the F1 key from anywhere in Quicken (or click Help in the Menu bar, then click Quicken Help). Once Help has started, use the Search tab to search using keywords, e.g., "buy security". Some Quicken view screens may have a blue (or yellow) button with a question mark. Click it to get view - specific help. A browser-based version is available here: https://help.quicken.com/display/WIN/Quicken+Windows+Help