Quick Pay and Check Pay failures

Alan
Alan Quicken Mac Subscription Member, Mac Beta Beta
edited May 2023 in Errors and Troubleshooting (Mac)
Quicken was working fine till today. I was trying to pay bills today. I use Quick Pay for most bills and Check Pay for everything else. It is failing with the error saying I have used my allotted Check and Quick Pay for the month. I have the add-on enabled in my subscription as well.

Comments

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta

    If you're paying for extra payments per month, I can't answer why it's not using them and giving you that message. You might be best calling Quicken Support (before the weekend), as they can look at your account and troubleshoot that.

    But noting that the calendar is just a day away from a new month, can you simply wait one more day to make the payments you were trying to make yesterday? Your month transaction allotment should reset on April 1.

    Quicken Mac Subscription • Quicken user since 1993
  • Alan
    Alan Quicken Mac Subscription Member, Mac Beta Beta
    edited March 2023
    Called after posting they put out a bulletin. I have the extra payment option enabled and it worked flawlessly in the past.

    https://community.quicken.com/discussion/7932536/new-3-30-23-customers-unable-to-send-quick-pay-or-check-pay-payments#latest
  • Alan
    Alan Quicken Mac Subscription Member, Mac Beta Beta
    edited April 2023
    Issue resolved. I did not do anything. Thx Quicken
This discussion has been closed.

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