Quicken will not display "Direct Connect" Option

Hi - I am trying to setup a new US Bank checking account in Quicken using Direct Connect option. US Bank has confirmed the account is provisioned for Direct Connect and they sent an email with a PIN code for setup. When I setup the account in Qicken, I don't get the screen option of what connection type I want to use [i.e. web connect or direct connect]. I have tried deleting and resetting up the account in hopes that would clear the problem, however no luck. When I try to edit the account through the account listing, the only option that displays for "Bill Pay" is the Quicken option. I've seen this problem before when trying to setup Direct Connect and usually I can give a couple of setup attempts and I will finally get the screen to select the connection method…no luck this time around. I have also tried deactivating/reactivating web connect downloading and still can't get the direct connect option to trigger. Any thoughts?

Comments

  • splasher
    splasher SuperUser ✭✭✭✭✭

    Are you using this entry for US Bank?

    01401 01401 01401 U.S. Bank - PFM Direct Connect https://www.usbank.com/index.html 800-872-2657 https://www.usbank.com/index.html ACTIVE BANKING,CREDIT,ACCOUNTINFO,PAYMENT&DIRECT BANKING,ACCOUNTINFO&EXP-

    -splasher  using Q continuously since 1996 -  Subscription Quicken  -  Win11
    -Questions? Check out the  Quicken Windows FAQ list
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