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Converting Quicken 2009 to Subscription Quicken - stuck on error. (Edit)

ESM

As per www.quicken.com, there are instructions as to converting QW2009 to a new Subscription QW (not very detailed) via an intermediate QW2013.
It is a 2-step process, and I am very worried that I get a bad data file at the end, which Quicken will not help me with.
I started Step 1 and progressed to item 6 where I got stuck!
The error stated: "we cannot connect to the server at quicken.intuit.com.
If you entered the right address (what address?) you can:
. Try again later.
. Check your network connection.
. Check that Firefox has permission to access the web (you might be connected, but
behind a firewall)
While I tried to figure out what to do next, QW2013 timed out and disappeared?
I now can't look at any of my data, since quicken uninstalls the previous QW2009!!!
Any Help???

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Comments

Greg_the_Geek

Do you download/install Quicken Deluxe 2013 from https://assistant.quicken.com/patch/ASDES5672FR13/Old_Products/QWIN/QW2013DLX.exe?

What did you do exactly to get the error message? You should just open your Quicken 2009 data file in Quicken 2013 and it will be converted.

splasher

QW2009 still used a multi-file data set as described here: https://www.quicken.com/support/quicken-data-file-set-extensions

Make sure that you have all of the files needed.