Bill reminders disappearing

PRB248
PRB248 Quicken Windows Subscription Member

I keep having bill reminders disappear on me, after the due date!

It seems that once I pass the due date by a few days, for some reason the reminder just goes away. This is very frustrating because it makes me lose track of what all is coming up or I should be on top of. I don't think any reminders should go away unless you actually are deleting them! If I don't go superficially change the reminders, the payee report also ends up messed up from this.

Answers

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Which view in Quicken is giving you that problem?
    A past due reminder, at least in my accounts, does remain available everywhere.
    In the account register view, where I show reminders as if they were real transactions already, they show on the due date, marked in bold face print. You may have to scroll back up to see older dates' transactions in the view.
    In the Bills and Income Reminders tab at the bottom of the register view they keep on showing, clearly marked as Overdue.
    All other views under the Home tab or the Bills & Income tab also show all my Overdue reminders.

    BTW, are you syncing your data file to the cloud, for use with Quicken on the Web or Quicken Mobile apps?
    Do you use either of these apps?

  • PRB248
    PRB248 Quicken Windows Subscription Member

    Both bills tab and the account transaction reminders. It shoes past due for a couple of days and suddenly disappears. I've been syncing because it asks me to, but I don't use the app. Maybe I should purge the cloud data. Does it synch anything useful if you really are just using the desktop?

  • Found this in another thread:

    • Rick Fisher Member ✭✭✭November 2021I have solved the problem of Reminders disappearing from the bottom of the Register display.
      This happens when a file has accounts where transactions are downloaded to some accounts and others that are not.
      Quicken assumes that if you download transactions, you will not use Reminders if you specify “Automatically add to banking register” on the global Preferences menu. In that case, as you know, the transactions go right into the register and do not appear in the Reminders section. But Quicken unnecessarily turns off the Reminders display on ALL accounts.
      That is the bug. The solution is to uncheck the box in the EDIT/PREFERENCES/DOWNLOADED TRANSACTIONS menu. The Reminders will reappear on all accounts.
      If you want the transactions automatically added in a specific account, edit each of those accounts in the ONLINE SERVICES menu by clicking the “Automatic entry is: OFF” link.


  • dafarm1
    dafarm1 Quicken Windows Subscription Member

    Having the same issue and in version R49.33 Build: 27.1.49.33 there is no Reminders checkbox in the DOWNLOADED TRANSACTIONS menu.

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