I had been unable to import new transactions. Quicken reported that it was on R47.15 and that it was the latest available vesion.
The friendly support agent had me go to their support page and then search for "mondo patch." Once it installed all my downloaded transactions in 4 different Citibank accounts suddenly appeared!! Quicken was updated to R49.29.
Why was the software not identifying updates? Dunno.
We agreed not to talk about one-step update not working, because that's not my immediate problem and the agent didn't seem to want to talk about it.
I'm happy. How often can I say that in these forums?