Problem importing 2022 Turbo Tax file

pse9502646

I have tried to import my 2022 Tax file into Quicken, so that the numbers would show in the Tax Planner, but continue to get an error message. Any thoughts on why this is happening?

Rocket J Squirrel

No one knows why, but we're all getting that error; it's not just you. We just have to hope that whoever is responsible (Quicken or Intuit?) will eventually fix it.

Quicken Jasmine

Hello @pse9502646,

Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

I look forward to your response.

pse9502646

Screenshot 2023-05-16 175426.jpg

Here is the error message. Nothing much revealed with this one.

jl747

@Quicken Jasmine

There have been a couple of posts within the community about this problem.

https://community.quicken.com/discussion/7928846/why-am-i-getting-an-error-code-2-when-i-try-to-import-my-2022-turbo-tax-file-into-quicken

https://community.quicken.com/discussion/7930013/turbotax-import-failed-error-2-tax-year-2022-turbotax

There is also the Error 5 that also shows up.

Here are 2 Chat tickets that have been open with no further action to fix the problem.

Ticket (Case) # 10089287 and 10140418

There should be something int the Report a Problem logs about this too.

Quicken Premier 27.1.49.29

Quicken Jasmine

Hello All,

Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

We have forwarded this issue to the proper channels to have this further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files attached in order to contribute to the investigation.

While you will not receive a response through this submission, these reports will help our teams further investigate the issue. The more problem reports we receive, the better.

We apologize for any inconvenience! Thank you.

(CTP-6819)

Quicken Jasmine

Hello All,

Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

We have forwarded this issue to the proper channels to have this further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files attached in order to contribute to the investigation.

While you will not receive a response through this submission, these reports will help our teams further investigate the issue. The more problem reports we receive, the better.

We apologize for any inconvenience! Thank you.

(CTP-6819)