Nissan Finance still not working

Ozprincess

This announcement says the issue was fixed but I'm still getting an error and unable to update Quicken

https://community.quicken.com/discussion/comment/20364784#Comment_20364784

NotACPA

What error are you getting?

Ozprincess

Error is: "Oops., there is a connection problem. CC-502"

I'm unable to add my Nissan accounts.

Quicken Kristina

Hello @Ozprincess,

Thank you for reaching out to the Community and telling us that you are still encountering this issue.  I'm sorry to hear it has not been resolved for you. I recommend that you contact Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and escalate the situation as needed.  The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I apologize that I could not be of more assistance!

dqwiggi

I am receiving the same message and error code when try to add my Nissance Finance Account. Error CC-502 Oops There's a connection problem. Also, under What you should know is the message: "Quicken can't add this account because the Nissan Finance (US) website is temporarily unavailable. Please try again in a few hours."

I have waited 24 hours, but I get the same results.

I am using Quicken Premier, Version R50.8; Build No. 27.1.50.8

1adam12ks

Me too, I do not believe this is resolved.

vceaser

I am dealing with the same issue! @Kristina Is there an update? What's the status? Is the problem on Nissan's end or Quicken's?

Quicken Kristina

Hello All,

If you are still encountering the issue after it has been marked as resolved, please contact Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and escalate the situation as needed.  The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I apologize that I could not be of more assistance!