Randolph FCU - CC-501

System Member admin
This discussion was created from comments split from: Publix Employee Federal Credit Union - Error CC-501.


  • KK2
    KK2 Member

    Trying to add a Randolph FCU account to quicken. CC-501 error saying it can't access quicken servers. Try a few hours later. Retried and get same response. What's up??

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @KK2,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please review this support article regarding error CC-501.

    As stated in the article, you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files, and will likely need to file an escalation if they see fit.

    Please, click here to review Quicken Support's hours of operation.

    -Quicken Anja
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This discussion has been closed.