Just installed and can not open - get blank white page (edit)
I had Deluxe 2015 and updated to the web version. Now nothing will open. Click on Quicken icon, my account pops up for a second then immediately changes to a log in page that also immediately changes to a blank white page and freezes up. After an hour and a half working with support the tech hung up non me!
Can anyone help?
Best Answer
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just to clarify - guessing you downloaded the software from the Quicken website- and then ran the installer to create the new Quicken -
The open to blank screen problem has been previously reported - so we could chase that as the actual problem
[EDIT] updated topic title to better reflect actual Q&A
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Answers
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Something doesn't make sense. By web version, are you referring to Simplifi? There is no web version of subscription Quicken, there are companion Android/iOS apps and/or a web based interface to access information that you sync to a Quicken Cloud Account from the subscription desktop Quicken.
Please clarify exactly how/what you updated?
-splasher using Q continuously since 1996
- Subscription Quicken - Win11 and QW2013 - Win11
-Questions? Check out the Quicken Windows FAQ list0 -
just to clarify - guessing you downloaded the software from the Quicken website- and then ran the installer to create the new Quicken -
The open to blank screen problem has been previously reported - so we could chase that as the actual problem
[EDIT] updated topic title to better reflect actual Q&A
1 -
Thank you for that @Ps56k2. Reading those threads now. Fingers crossed.
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Please read and follow instructions here:
https://www.quicken.com/support/blankwhite-registration-screen0
