Updates break Quicken

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Quicken updates continue to break a number of basic features in the program. For one, every time I do an update it loads the wrong data file that appears to be about a week old. Further, it breaks connections to a number of my savings banks and credit card services. And, this has been an ongoing issue, it fails to update my investment accounts so I have to manually update each stock value daily to get an accurate picture of my portfolio value. Instead of getting better, each (frequent) update seems to makes things worse. I spend more time fixing the problems the updates create then it is worth. Tried Intuit MINT and it functions much better with updates, but the interface is a bit confusing. Do not plan to renew when my subscription expires.

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  • Snowman
    Snowman Member ✭✭✭✭
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    Need more info about your setup. What version of Quicken are you using? How often do you backup your data file? When was the last time you validated your file? I don't believe it is the updates that are directly causing the issues you are having. I believe you have a corrupted file and it has been corrupted for some time now and the updates are making matters worse. Database corruption can happen in a variety of ways none of which is Quicken's fault.

  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
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    @ram_says IF it were indeed the updates that are causing your issues … this forum would be LIT UP with similar complaints.

    It's not.

    That strongly suggests that the timing of the updates and your issues are POST HOC, ERGO PROPTER HOC.

    I concur with @Snowman's advice.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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