Lost 2+ years of mortgage split data after Q Mac 7.1 update

pbmac
pbmac Quicken Mac Subscription Member ✭✭
edited July 2023 in Errors and Troubleshooting (Mac)

Updated Quicken to 7.1 in early June. Just today noticed that all of the split data for my mortgage payments back to 2020 have been reset to "Uncategorized" so all of my balances, interest amounts & escrow totals are incorrect. I checked the pre-update backup and all of the splits are fine. I'm on Quicken for Mac, MacBook Pro, Ventura 13.4

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    So why can't you simply restore that backup?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • pbmac
    pbmac Quicken Mac Subscription Member ✭✭

    Yes, I will restore from that backup. No biggie. I'm just pointing out that my data loss happened at the same time that I updated the app, so there may be a correlation. Others may want to be aware of this and be cautious when updating.

  • Austin@
    Austin@ Quicken Mac Subscription Mac Beta Beta

    My mortgage splits were not affected by the update, so hopefully this was an isolated incident. We'll see if any other reports of this roll in.

This discussion has been closed.

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