Nevada State Bank has new website - Online Services (Web) no longer work.

dfatq

How long does it take for Quicken to support changes to bank websites?

Do they monitor this forum to look in to it? Calling support is typically a waste of time, they have you try to reset the account and set it up again, then worse, they have you backup and create a whole new account, etc.. when it's simply the website has changed.

Quicken Anja

Hello @dfatq,

Thank you for reaching out to the Community with your question.

To clarify; when you say, “the website has changed”, are you referring to the URL web address?

Thank you!

dfatq

URL seems the same to me but this on their website:

Welcome to Nevada State Bank’s new public website.
The site has been redesigned with a new look, new functionality, and new features. We'd love to know what you think. 

Quicken Kristina

Thank you for your reply,

Are you having trouble updating the account(s) in your Quicken? If so, what is happening? Are there any error codes and/or error messages?

Thank you.

dfatq

yes - Oops. There is a connection problem CC-502

Quicken Kristina

Thank you for your reply,

This issue has been reported to our Development and Product teams for further investigation and resolution. Though we do not currently have an ETA, you can bookmark this Community Alert to get updates when available and to know when the issue is resolved. If you do not see the bookmark icon at the upper right, please make sure you are logged into the Community.

Thank you!

(Ticket # 10332249, CTP-7136)

dfatq

Looks like the fixed the normal bank account - now it's back to one they just fixed prior to them changing the site, that is the VISA account, it isn't pulling down any transactions (it was doing that the past few months and the bank said they were working with quicken to get it to work, and it did all of a sudden start work a week or two prior to this bank change).

So hopefully the VISA (Web) download will get fixed up too?

Thanks!