Nevada State Bank has new website - Online Services (Web) no longer work.

Question

How long does it take for Quicken to support changes to bank websites?

Do they monitor this forum to look in to it?  Calling support is typically a waste of time, they have you try to reset the account and set it up again, then worse, they have you backup and create a whole new account, etc.. when it's simply the website has changed.

dfatq · Answer

Looks like the fixed the normal bank account - now it's back to one they just fixed prior to them changing the site, that is the VISA account, it isn't pulling down any transactions (it was doing that the past few months and the bank said they were working with quicken to get it to work, and it did all of a sudden start work a week or two prior to this bank change).

So hopefully the VISA (Web) download will get fixed up too?

Thanks!

Quicken Kristina · Answer

Thank you for your reply,

This issue has been reported to our Development and Product teams for further investigation and resolution. Though we do not currently have an ETA, you can bookmark this Community Alert to get updates when available and to know when the issue is resolved. If you do not see the bookmark icon at the upper right, please make sure you are logged into the Community.

Thank you!

(Ticket # 10332249, CTP-7136)

dfatq · Answer

yes - Oops. There is a connection problem CC-502