Bills (in Bills & Income) screen is illegible

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dgalley
dgalley Member

Quicken for Windows - this issue was introduced the 2nd to last update. Unfortunately, this problem also shows up on the About Quicken window and the Submit Feedback window so I can't give the exact version. Have not been able to find a workaround. The elements on the screen seem to work (like the X to close button) but the screen is illegible. Am I the only one??

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  • UKR
    UKR SuperUser ✭✭✭✭✭
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    Somebody turned off the lights … 😏

    Are you running Windows in Dark Mode?
    What screen size, resolution settings do you have? And is this a hi-res 4k monitor?

    If you haven't done so already, please do the following actions:
    • Even if you are on the latest software level already, download and install the latest Manual Patch file from https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product to ensure your Quicken software is up to date and correctly installed.
    • Reboot Windows.
    • Run both Validate and Supervalidate to attempt to repair your Quicken data file.
    • If nothing helps, contact Quicken Support on the phone during posted hours of operation
     
    Validate and Supervalidate instructions
    First save a backup file prior to performing these steps
    Validate: 
    • Click File
    • Select Validate and Repair File...
    • Select Validate File
    • If the data file contains investment accounts also select "Rebuild investing lots".
    • If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild".
    • Click OK
    • Close the Data Log
    • Close Quicken (leave it closed for about 30 secs)
    • Reopen Quicken and see if the issue persists.
    Super Validate:
    • Click File
    • Press and hold both CTRL and Shift keys while you click Validate and Repair File...
    • Select Supervalidate File
    • Click OK
    • Close the Data Log
    • Close Quicken (leave it closed for about 30 secs)
    • Reopen Quicken and see if the issue persists.

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