User ID & Password - BMO

Question

Win 11

Quicken current windows version

Can Quicken support clear all files under my long time user name on the Quicken  server.

I am not able to add any accounts but I can under a new username and subscription.

Any account I try to add tells me the username or password is not recognized..

Tom Young · Answer

You might try going to Edit > Preferences… > Quicken ID & Cloud Account, then clicking on "Sign in as a different user", signing back in with your User ID and Password.  That sometimes fixes things associated with EWC/EWC+ downloads.

Robert Ralyea · Answer

This is the message I get from Quicken when I try to add any account

Something is not right

at the Quicken server.