Checking balance and other totals displaying incorrectly

Question

I'm using Quicken for Windows, subscription edition.  Since last update, our checking balance is showing a negative of over $55K.  Balance should be close to $20K (positive).  Of course, this affects net worth balance, etc.  Any ideas about why this happened?

Jim_Harman · Answer

If you go to the register for July 1, does the balance look OK or is it way off?

Does today's balance in the register look OK?

UUWACO · Answer

I checked to see if the register was filtered and it was not.  I also looked at transactions to see if I could find what happened it and could not see anything.  On July 1, I was able to reconcile the bank statement successfully.  The ending balance was $18,088.38. Today, I clicked on Reconcile and it showed prior balance -58,375.87.

UUWACO · Answer

Jim, please elaborate on your statement "Also Quicken has been known to change the Opening Balance of accounts when reconnecting them for downloading."