Download Transactions

bobot22947

One brokerage account at Vanguard does not download transactions automatically with OSU. Other VG accts. do. Connection is Direct Connect; login info verified correct.

Jim_Harman

Is this a taxable personal brokerage account, or some other type of account? For example, some 401(k) accounts do not download transactions even though taxable accounts tat the same brokerage do.

Also at Vanguard, is the problem account with Vanguard Brokerage Services, or is it one of their legacy mutual fund only accounts?

bobot22947

This is a taxable personal VBS brokerage acct, which has individual equities as well as VG funds and ETFs.

We also have tIRAs and Roth IRAs, no problems with them.

Jim_Harman

OK, if you click on the gear at the top right of the account and select Edit account Details, is there a Tracking Method box on the General tab, and is it set for Complete mode?

On the Online Services tab, does it say the account is set up for transaction download?

bobot22947

Yes to both.

Jim_Harman

If you open a Vanguard account that is working, you should see a Last Downloaded date and time just below the account name at the top.

Does this show for the account that isn't working? Is it the same date as the other accounts?

bobot22947

I just noticed the acct. no. is different - don't know why it would have changed. Maybe VG changed it when I migrated legacy mutual fund acct. to the brokerage acct. Anyway, I changed the acct. no in Quicken, and now when I update it says VG doesn't recognize that acct!

Jim_Harman

Aha. If the account was migrated to a Brokerage account. you need to set that up.

There are a couple of ways to do this, but I would use the method below because it mimics what happened in real life. This will enter one Removed transaction for each security currently held in the old account(s) and an Added transaction in the new account for each tax lot of each security. It preserves the cost basis and acquisition dates of the securities transferred. The original cash and security transactions will remain in the old accounts.

1. Make sure the holdings in your old account(s) prior to the transfer are up to date and accurate. 
2. Back up your data file in case something goes wrong.
3. In the old account(s), click on the gear, pick Edit account details, and on the Online Services tab, click on Deactivate.
4. If there are transactions in the old account(s) that remove the holdings for the transfer, delete them.
5. Set up the new account in Quicken if you have not already. If there are already transactions that transfer the holdings into the account, delete them.
6. In the old account(s), click on Enter Transactions and pick Shares transferred between accounts.
7. Select All securities and click on Enter/Done.
8. If there is any cash in the old account(s), enter a Cash Transferred out of account to move it to the new account.

When reporting on performance over a period that includes the transfer, include both the old and new accounts in the analysis. 

The alternate method redirects your existing account so that the current holdings remain there and new transactions are downloaded from the new financial institution (FI). Follow steps 1-4 above, then re-activate the account for downloading, using the new account number. When it finds your new account, be sure to choose the option to link it to the current account, not add a new account. If transactions are downloaded to add the current holdings, delete them.