Unable to install Quicken R51.12 - Windows Username has “space” (edit)

sfpeter
sfpeter Quicken Windows Subscription Member ✭✭
edited September 2023 in Installing and Updating (Windows)
Screenshot 2023-08-02 111535.png

The update never prompted any administrator's username and password. This problem does not happen with R50.xx.

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Answers

  • QWinUser
    QWinUser Member ✭✭✭✭

    @sfpeter - did you try the 2nd option? The "quickenPatch.exe" can be found here - C:\Program Files (x86)\Quicken

    Right click on the file and choose "Run as Administrator".

  • sfpeter
    sfpeter Quicken Windows Subscription Member ✭✭
    https://community.quicken.com/discussion/comment/20376497#Comment_20376497

    Yes, I did, and I got this error now.

    Screenshot 2023-08-02 115136.png

  • QWinUser
    QWinUser Member ✭✭✭✭

    Does your username have a space in it? Look here to confirm - C:\Users\[your user name]

  • sfpeter
    sfpeter Quicken Windows Subscription Member ✭✭

    Yes, I do.

  • QWinUser
    QWinUser Member ✭✭✭✭

    Ok, that is a known issue. If you search this community on "wyserver" you can find a solution. One solution is to create another user account with a name without spaces, but I have never done this so I am hesitant to give you any advice. There are several of the super users that have dealt with this in more detail. Hopefully they can provide guidance after you search the posts here.

  • sfpeter
    sfpeter Quicken Windows Subscription Member ✭✭

    Those posts are from 2022, and one post from 2021, and the same issue is still not fixed. I do not have the problem with R50.xx. So old bugs come back?

This discussion has been closed.

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