Is Quicken DL supposed to put the .QFX memo field into Qkn acct registry memo fld?

rjmcdon80

I am using Quicken Deluxe (R51.12) and when I do an 'update accts' the memo field remains blank.

QFX file field:

Resulting Qkn acct field after auto update:

I have no renaming rules set.

My Qkn acct details are:

What am I doing wrong?

QWinUser

I think you need to uncheck the "Don't update memo when downloading"?

rjmcdon80

Thanks for your response. This is what I have found:

1. "don't update memo when downloading" has no impact on "update accounts". Neither way brings in memo field content.
2. If I manually download .QFX files and "file import" them into quicken, the "don't update memo…" works.

Is there a way to make quicken populate the memo field when using "update accounts"??

UKR

When accepting this downloaded transaction, it looks to me as if it is being renamed to "Wendy's".
Is there an entry in the Memorized Payee List (MPL) for "Wendy's"? And, if so, does it contain any text in the Memo field?
AFAIK, the downloaded Memo text only gets saved if the MPL entry's Memo field is totally empty.

Again, AFAIK, if you had to make changes to the "Don't update memo" entry, it may be necessary to restart Quicken. The change will only take effect when a freshly downloaded transaction is received. It may not apply to an unaccepted, already downloaded transaction from prior OSUs.

rjmcdon80

So, I started over with a new account, so all memorized transactions, renaming rules, etc. are blank stales. I did the first download from my bank and neither 'check no.' nor 'memo' fields are populated. I then checked memorized transactions table and all chk no. and memo fields are blank.

Chris_QPW

Do you understand that using this option:

Means don't use the memo from the downloaded transaction?

The option is for people that want the memo in a memorized payee to "win". Normally if there is a memo in a memorized payee that matches the payee and one in the downloaded transaction, the one in the downloaded information is used.

This option was put in because a lot of time what the financial institution puts in the memo field is useless information, at least to some Quicken users. This simply blocks it.

Chris_QPW

P.S. Tested the Check number in a QFX file and it worked fine for me:

EDIT: I do notice that since I had this preference on, Quicken renamed the payee:

rjmcdon80

My quicken was acting very bazar, so I uninstalled the app and all directories used by app. Reinstalled from site download. so, with a virgin install, quicken does not put 'check no.' in 'check no.' field and places nothing in the memo field. What am I doing wrong?

Chris_QPW

The setting for not using the memo from the downloaded transaction is in the data file since it is a per account setting. Make sure you have turned it off for the account in question:

rjmcdon80

I don't see a way to change that prior to the first download of a new account. the below was downloaded as a new account (I had uninstalled Quicken, removed all Quicken files/directories I could find, and reinstalled Quicken).

Quicken did not put check no. into check# field, put nothing in any memo fields, and changed Payee on many entries to "Transfer".

And when I can get to the account list and edit an account, it is set to:

I'm really trying to find and understand what I am doing wrong. If you can help I would greatly appreciate it.

R/ Bob

Chris_QPW

Changing "Don't update memo when downloading" only affects future downloads but doesn't require a new account. Also, if you change the FITID Quicken will consider it a new transaction and import it (not skip it as a duplicate).

As for the check number, you didn't post the OFX transaction data for the check transaction, so that I can check if the check field is correct in it. Just because the payee is "check" doesn't mean that field is properly filled in, in the OFX data.

On the other hand, the memo field is there and is correct, so I don't know why it isn't filled in given that "Don't update memo when downloading" isn't checked. I would turn on the Downloaded Memo field and see what it has, and also check to see if a memorized payee matches. As far as I know the downloaded memo show override the one in a memorized payee, but that is about all I can think of to check.

You also highlighted the fact that one of your payees became "Transfer", if that is a problem, check your renaming rules. Also, you can turn on the Downloaded Payee to see that if that is correct or not.