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Aug 05 till date: HDFC Bank error FDP-101

dipe_c

Connection failure
"An unexpected error occurred."
Existing accounts can't be updated; reconnect accounts failed

Details:

CP_SCRIPT_ERROR java.lang.ClassCastException:

com.intuit.cto.wi.hint.driver.HintRemoteWebDriver cannot be cast to com.intuit.cto.wi.wb.Browser

error #10

level: 4 (Debug = 0, Critical = 6)

description:

add account error

suggestion: Try again later.

system description:

institution login: can't set up (can't sign-in)

BID: 4301

FI name: HDFC Bank

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Comments

UKR

If you receive one of these errors, please wait 24 hours and then try again. If the issue still persists after this time period, please contact Quicken Support.

dipe_c

https://community.quicken.com/discussion/comment/20378063#Comment_20378063

That's essentially Quicken's advice verbatim 😊

I've been waiting since 05th Aug, and trying several times thereafter. Still doesn't work as on 10th Aug.

Thanks for taking the time to advise though UKR, appreciate it.

UKR

It takes somebody from Quicken Support or their 2nd Tier support people to figure out the cause of the problem. Some issues can be fixed by making a change in your account profile on the server, others need to be coordinated with Intuit as the data aggregator or even the bank. So, you need to call this in to get the ball rolling.

dipe_c

You’re absolutely right UKR.

The issue was escalated to Intuit yesterday. Plus engineers have been receiving my error logs since Aug 05.
It is a matter between Intuit and the bank, as the error log suggests. Web driver and data casting issues.
Just wondering how long it’s going to take to sort out; work’s suffering.