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Why do I get a white screen when I try to open my Quicken 2017 delux

Huggy79

Hi I am a UK user and have been using my version quite happily since 2017. Because Quicken will not link to an UK banks etc I have not taken up the the new subscription service as it does not give me anything.

The version on my PC is now running slow and I want to copy that old data on to a laptop as a history copy and start again on my PC. When I load Quicken 2017 Delux on the laptop it loads OK and I can load up the backup file from my PC successfully. The data flashes up on the screen then disappears to be replaced by a white screen.

I know that the data is there but it is invisible and all of the normal headings etc and invisible.

What am I doing wrong?

Huggy79

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Comments

Chris_QPW

See this:

https://www.quicknperlwiz.com/blanklogin2014-2017.html

Greg_the_Geek

If you don't have a copy of the config file from your old computer, you're out of luck.

Andrew Kozerski

Hi Splasher and anyone else with a work around. Will welcome any suggestions. Exact same symptoms as Huggy79. Using 2017 Home & Office. Working perfectly on my old desktop running Win 10. Now running Win 11 on new desktop. Transferred files, re-installed Quicken, but even though I know the file is open (flashes by just as in Huggy's case) but then all disappears and turns into a white screen. Unfortunately, cannot use the "copy config file" suggestion. all old drives from former desktop have been wiped. Any suggestions for a patch.

Help & Thank you in advance

Andrew

splasher

Be sure to write back with your results.

Huggy79

Thanks, Splasher, I will try that

splasher

See this thread:

https://community.quicken.com/discussion/comment/20291163#Comment_20291163