I have run into a problem in the last several months across all of my bank accounts when I'm attempting to reconcile my bank account on Quicken Home & Business. I have contacted support a couple of times, having forgotten how I fixed it the first time. They were not able to help even with validation and super validation, so here's my fix.
I'll use today as an example. I was trying to reconcile my July 2023 bank account. All of the transactions were downloaded and accepted. When I entered the date my statement ended and the ending balance it opened up all the withdrawals and deposits and I was out of balance. Upon looking closer, I noticed the 7/31 transactions were missing, even though they were cleared in my Quicken transaction register. So I changed the dates to 7/30, then 7/22 and nothing helped. They never appeared in the reconciliation.
What I finally had to do was delete those 3 transactions and redownload them from my bank. Once I accepted them back into my transaction register, they showed up in my reconciliation! I have no idea why this is happening, but this is not the first time. Thankfully, now I know how to fix it.
Just thought others may want to know.😊