OL-362A - Vanguard IRA account (edit)

AlexQQQQ

I am trying to setup downloading for a Vanguard IRA account in addition to my Vanguard taxable account, which used to work. After One-step update runs I receive an error message "ol-362-a Your financial institution has downloaded data for an account that does not exist in your quicken data file"

How do I troubleshoot this? I can't even find a list of accounts that Quicken is trying to update anywhere, much less what the problem account is.

[Deleted User]

@AlexQQQQ - -This usually happens when you have one investment account (most likely the taxable account) that has been set up for transaction downloads under more than one username. In other words, the account is probably accessible by two usernames on the Vanguard website and has been set up on Quicken with online services using both usernames. If this is indeed the case, then to fix this error, you would need to disconnect online services from one of the usernames by selecting "Do not download to Quicken". I think the best way to do this is to deactivate all Vanguard accounts and then reactivate paying close attention to the accounts that are common between both usernames and choosing only one username to set up online services for. After this is done, then close Quicken and then reopen and do another One Step Update (OSU).