First Financial Bank - Texas

jdmtx

Quicken is no longer downloading transactions from my First Financial Bank - Texas accounts. Quicken tells me the password is incorrect but that is not true. Sometimes Quicken will tell me that it is having problems connecting to First Financial Bank and to try back later. But this has been going on for several days now.

Any help is appreciated. Thanks,

UKR

This and your other problem discussion seem to be related to the same connectivity issue that you are reporting.

Please check the following:

1. To make sure that Quicken is allowed to update and save its configuration files please check if Windows Defender Controlled Folder Access feature Ransomware protection is enabled.
   If it is, configure it to add Quicken as an "allowed app" without turning off Ransomware protection. Perform the last step in https://community.quicken.com/discussion/7857675/faq-windows-defender-controlled-folder-access
2. Have you recently enabled a VPN?
   If so, this might be the problem. Try turning the VPN off, reboot with VPN disabled and see if that helps.
3. Is there a corporate or otherwise external firewall getting in the way? Contact the IT people maintaining the firewall and ask for permission.
4. Does your Antivirus software allow Quicken to connect to the Internet?
   Quicken needs to be able to establish outbound Internet connections for the program to work.
   For example, in McAfee Firewall, one user states "By editing the Quicken Firewall entry Selecting Incoming and Outgoing, and changing it from "Default" to "Open to all devices" it now works without having to turn off the entire firewall!"
   See https://www.quicken.com/support/configuring-firewalls
   If necessary, contact the Antivirus / Firewall vendor's Support Center.
5. In Windows 11 or older Windows systems go to Windows Control Panel and select Internet Options (or in Internet Explorer, click on Tools / Internet options.)
   Click the Advanced tab.
   Scroll down the list to "Use TLS 1.x" and click to put checkmarks on all available choices even though some of them are no longer supported "Use TLS 1.0, 1.1, 1.2 and 1.3 (if available)"
   Turn off "Use SSL 3.0"
   Click Apply. Reboot.
6. If all else fails: Try rebooting your network router. When done reboot your PC
7. Please let us know which of the above solved your problem.