Prudential error message OL-304-A

mohankie

i keep trying to set up my prudential/Empower 401k and no matter what i do i keep getting the same error message OL-304-A

UKR

If you haven't done so already, I'd say it's time to call Quicken Support on the phone during posted hours of operation and request help. Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it.

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  See https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond#latest
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mohankie

i have done that they are saying its a prudential empower issue. I spent 30 minutes on the phone with prudential and that was a waste of time