Is there a good video or tutorial somewhere on downloading records from my bank account and credit card provider?
Thanks
You might find what you are looking for in the Quick Start Guide: https://tech-content.quicken.com/WindowsQuickStart/story.html?_ics=1627078551402&irclickid=~9cjf-35VLBsmnf-69~ag9013UX23YNLPRKAyzoph93UOJHEuqie7.
Being new to Quicken you might want to review the information in this FAQ: How to get started as a new Quicken for Windows user.
If you would prefer to get some initial 1x1 support via phone in getting started, you can sign up for an appointment here: https://www.quicken.com/support/help-getting-started-quicken
Also, when you get some more time you might want to browse through this FAQ list: Quicken Windows FAQ list.
And, of course, you can always post questions, issues and observations and participate in discussions here in Community.
I hope you find this helpful.