Quicken is entering withdrawals as deposits.

diogeneedle
diogeneedle Quicken Windows Subscription Member ✭✭

When I enter certain withdrawals, Quicken enters them as deposits.

Comments

  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Is your balance on the correct side of zero for the account in question?

    Since you haven't given us much info, that is the best question I can ask.

    Provide more details and maybe someone will be able to help. Please do not make use play twenty questions to get the needed info. A screenshot (with personal info redacted/fuzzed) would be real helpful.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • diogeneedle
    diogeneedle Quicken Windows Subscription Member ✭✭
    edited September 2023

    Yes, the balance is on the correct side of zero. The problem is real simple. I enter a transaction (say I just wrote a check) and I enter it into Quicken exactly like I'm supposed to, and Quicken shows it as a deposit instead of a withdrawal, and I have to fix it manually every time by using the edit feature.

  • volvogirl
    volvogirl Quicken Windows Other SuperUser ✭✭✭✭✭

    Is this just in a checking account? What column are you entering the amount in? Are you using the Payment Column and Deposit Columns? If you are just using the Amount column we suggest using the 'Payment' & 'Deposit' columns and remove the 'Amount' column. It could be picking up a prior transaction for that payee was a deposit. You should memorize a correct one and lock it. Select one and hit Ctrl+M to memorize it.

    Click on the Gear Icon right above the balance column, click on Register Columns and uncheck the "Amount" Column (1st one) and make sure the Deposit and Payment columns are checked. Payments is at the very bottom of the list.

    I'm staying on Quicken 2013 Premier for Windows.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Which columns of the register do you use to enter amounts?
    The pair of Payment and Deposit columns? Or the Amount column?
    Your amount needs to go into either the Payment column as an unsigned number
    or, when using the Amount column, must be entered with a negative sign, -100.00

    IMHO, use either the pair of Payment and Deposit columns or the Amount column, but you don't need to have all three of them in your register.

    Once you have a correctly recorded register transaction, please click on it to select it and press CTRL-M to (re-)memorize it and update what Quicken has memorized about this payee name.
    Review the Memorized Payee List to make sure the entry now is correct. Optionally, turn on the "Lock this entry …" flag to make sure future uses of this payee give correct results.

This discussion has been closed.