Amex Banking Transactions not downloading into Quicken
I am running Win 10 and using Quicken Premier . Over the past few days transactions I have in my savings accounts are not downloading . I have tried one step update and also downloading direct from AMEX site on the transaction missing , received the error " Quicken is unable to complete your request OL-221 " .
I did see a few others posted have had similar issues . Has anyone received a response ?
Thank you
Jeff
Comments
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I don't think they care as long as they get our renewal fee. They will try to blame it on all the banks or your computer. Mine is doing the same thing. I am about ready to uninstall their software and ask for my money back.
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If you haven't done so already, I'd say it's time to call Quicken Support on the phone during posted hours of operation and report an Online Banking issue. Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it.
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