Receiving OL-360-A error code Regions Bank

dricherson
dricherson Quicken Windows Subscription Member
edited November 2023 in Errors and Troubleshooting (Windows)

Message states Bank did not recognize payee, thus rejected. Payee is Ins company that have made hundreds of payments in past. ????????

Comments

  • Ray Dimit
    Ray Dimit Quicken Windows Subscription Member ✭✭

    I am having the same issue. It started yesterday 9/24/2023.

  • steve virtue
    steve virtue Quicken Windows Subscription Member ✭✭

    Same problem here

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello All,

    Thank you for reaching out to the Quicken Community, though I apologize that you are experiencing this issue.

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

    I look forward to your responses.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Ray Dimit
    Ray Dimit Quicken Windows Subscription Member ✭✭

    As an update, I finally talked with online bill pay-Quicken support at Regions late on 9/25/2023. She advised they had several other reports and would open a ticket. The ticket should be cleared by 9/26/2023. I just tried it and the bill processed properly.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @Ray Dimit,

    Thanks for coming back to update us!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

This discussion has been closed.

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