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Quicken forgot how to add/subtract

fmhofstetter

Within the last three months, I've had an investment account show a different "Total Market Value" than "Share Balance." No missing transactions, no errors on entries, and the securities value is correct. I manually add transactions every month. It's a MM fund with $1 share value that doesn't change. The share balance is correct. "Securities Value" and "Total Market Value" are off by $133.50.

Driving me nuts!

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Tom Young

Odd. Is this a "recent" error? If so you might go back and delete then re-enter the transactions immediately prior to this error showing up to see if that fixes the situation. Also a {Ctrl}-z key press would force a recalculation of the current balance and that might help.

fmhofstetter

Within last three months. Tried Ctrl - z, no joy.

volvogirl

Even though it should be $1 per share, double check the price history. Right click on the MM fund and select Price History. You can have fractions listed. Also in the # of shares might go out more places.

fmhofstetter

No change in price history from as far back as I've held the fund. And the share balance matches my paper statements exactly. If I missed a transaction and didn't load it, the share balance would be lower, not higher. No cash balance in the fund. I've been a Quicken user since 1986. This makes about four times now I've contemplated pulling the plug.

volvogirl

Click on the Holdings tab, check all the fields. Maybe that will give a clue.

fmhofstetter

Yes! No! The account overview section has the correct values for share balance, market value, and cost basis. The account status section just below, is $133.50 less. Totally weird! Thanks for your input, BTW!

UKR

Is it possible you entered an "Add Shares" or "Remove Shares" transaction when you should have entered a "Buy Shares" or "Sell Shares" transaction instead?
Were there any fees or commissions or other expenses charged to the account?

In a Portfolio View for this security, expand the view to "Show lots" (click the "[+]" button next to the security name. Now review the lots and look for unusual numbers, e.g., Price not 1.00, fee or commission withheld, etc.

q_lurker

You might try reconciling the account as discussed in this post.

https://community.quicken.com/discussion/7940932/ira-account-register-shows-a-security-value-yet-holdings-shows-no-securities-in-account