Unable to Add Fidelity or Chase to My Online Access, Part II

Jeff M.
Quicken Windows Subscription Member ✭✭
This issue still has not been addressed at Quicken v. R52.28 build 27.1.52.28.
Problem as follows:
- Tools → Add Account → Fidelity Investments
- After input of credentials a window pops up with" Looking for your accounts at Fidelity Investments"
- Nothing else happens, forever
- To get control back: CTRL-ALT-DEL
All my other accounts have no problems: Schwab, Ally Bank, Commerce Bank
When is this issue going to be addressed?
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Comments
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Same problem here. I can add Fidelity if I move my Quicken file to my laptop at home but not to this desk in the office. Haven't tried seeing what happens if I move the file back to the desktop yet.
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