Why won't Quicken work with Loan Depot?

Trout

Hi,

My Loan Depot online account switched over to (https://servicing.loandepot.com)

However, Quicken is still trying to connect to (https://loandepot.loandadministration.com)

Will Quicken fix this issue so I can update my mortgage?

Thanks.

Todd

Ps56k2

- Quicken is just a service business -
and it is up to each financial institution to provide or update Quicken with their correct connection info -
here is the connection info from the QWindows side -

68308 68308 68308 Loan Depot https://loandepot.loanadministration.com/loandepot/#/login 877-420-4526 https://loandepot.loanadministration.com/loandepot/#/login ACTIVE BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT NOT_QBP NA

61920 61920 61920 Loan Depot https://loansphereservicingdigital.bkiconnect.com/loandepot/#/login 1 (800) 223-6527 https://loansphereservicingdigital.bkiconnect.com/loandepot/#/login ACTIVE BANKING,ACCOUNTINFO&EXP-WEB-CONNECT NOT_QBP NA
55227

jacobs

As @Ps56k2 says, it's up to the financial institution to notify Quicken (actually Intuit, who handles connectivity) about any changes. We end users have no idea if they did, and if so, when they did. You can either wait and hope this change is making its way through he channels to get updated, or you can call Quicken Support (weekdays) and try to get them to verify this and escalate it. Quicken would need to create a service ticket with Intuit, and they would need to resolve it with the financial institution.

Ps56k2

@Trout - which of the two above entries are you using … same name - different phones